baji999net Privacy Policy
Learn how your personal information is collected, stored, and used — with complete transparency.
This Privacy Policy ("Policy") applies to the baji999net platform and all related services. baji999net ("we", "our", "company") always treats the privacy of your personal information with the utmost seriousness. This Policy describes how we collect, use, disclose, and protect the information of our users ("you", "user").
By using our platform, you will be considered to have accepted the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services and contact us directly.
What Information We Collect
We collect various types of information in order to operate our services properly and to provide you with a safe, improved experience. This information is primarily divided into two categories: information you provide and information collected automatically.
1.1 Information You Provide
Information you provide yourself during registration, transactions, and account verification:
- Full name (as per legal documents)
- Date of birth (for age verification — only users aged 21 and above may register)
- Email address and mobile number
- Current and permanent address
- National ID card or passport details (for KYC verification)
- Payment method details (bKash, Nagad, Rocket, Upay, bank account)
- Username and password
1.2 Information Collected Automatically
When you use our website or app, certain information is collected automatically:
- IP address and Device ID
- Browser type, operating system, and version
- Login time, session duration, and click activity
- Information collected through cookies and similar tracking technologies
- Gameplay history and betting activity
- Deposit and withdrawal transaction records
How We Use Your Information
baji999net uses collected information only for specific and legitimate purposes. We never sell your information to third parties for unnecessary purposes or without your consent.
2.1 For Service Operation and Improvement
- To complete account creation, management, and verification
- To process financial transactions and ensure payment security
- To provide customer support and resolve complaints
- To analyze and improve platform performance
2.2 For Security and Compliance
- To detect and prevent fraud, money laundering, and illegal activity
- To ensure age verification (enforcing the 21+ rule)
- To complete the KYC (Know Your Customer) process
- To comply with applicable laws, regulations, and regulatory guidelines
2.3 For Communication and Marketing
- To send important notifications related to your account
- To inform you about promotional offers and bonuses (subject to your consent)
- To send awareness messages about responsible gaming
Data Storage and Security
We take the highest technical and organizational measures to keep your personal information secure.
3.1 Data Security Measures
- SSL Encryption: All your data transfers are encrypted using SSL/TLS technology.
- Secure Servers: Our data is stored in secure data centers that meet international standards.
- Access Control: Only authorized staff may access user information.
- Regular Audits: Our security measures are regularly reviewed by third-party experts.
- Two-Factor Authentication (2FA): An additional verification layer is provided for account protection.
3.2 Data Retention Period
We retain your information for as long as your account remains active. Even after an account is closed, certain information may be retained for a defined period in accordance with applicable regulations due to legal obligations, dispute resolution, or regulatory requirements. After this period, information is securely deleted or anonymized.
While we ensure the highest security, no data transmission over the internet or electronic storage is completely secure. Users are therefore advised to keep their account passwords confidential and to notify us immediately if they notice any suspicious activity.
Data Disclosure and Third Parties
baji999net shares your personal information with third parties only in the following circumstances:
4.1 Sharing Information for Legitimate Reasons
- Payment Processing Partners: Payment service providers such as bKash, Nagad, Rocket, and Upay receive only the information necessary to complete transactions.
- Technology Service Providers: Those who provide hosting, analytics, and cybersecurity services and operate under strict confidentiality agreements.
- Legal Authorities: To relevant authorities in cases of court orders or legal obligations.
- Fraud Prevention Agencies: When required to investigate fraudulent activity.
4.2 Prohibition on Selling Information
We never sell, rent, or transfer your personal information to third parties for advertising purposes. Our agreements with any third party include strict data protection terms.
4.3 International Data Transfers
In some cases your information may be stored on servers outside Bangladesh. In such cases we ensure that the relevant country or organization follows appropriate data protection standards.
Cookies and Tracking Technologies
Cookies are small text files that our website stores on your device. They help improve your browsing experience and maintain service quality.
5.1 Types of Cookies We Use
- Essential Cookies: Ensure the basic functions of the website (saving login state, security). These cannot be disabled.
- Functional Cookies: Remember your preferences (language, theme).
- Analytical Cookies: Collect anonymous data to understand how users use the site.
- Marketing Cookies: For displaying relevant promotional content — only with your consent.
5.2 Managing Cookies
You can disable or delete most cookies by changing your browser settings. Please note that disabling essential cookies may limit some website functionality and login sessions may not work properly.
Your Rights and Choices
baji999net believes you should have full control over your own information. Your rights regarding your information are described below:
- Right to Access: You may contact us at any time to find out what information we hold about you.
- Right to Rectification: If any of your information is incorrect, you may request that it be corrected.
- Right to Erasure: In some cases you may request that your information be deleted (though this may not be fully possible if legal obligations exist).
- Right to Data Portability: The right to receive the information you have provided in a structured, machine-readable format.
- Right to Object to Processing: For marketing communications, you may withdraw your consent at any time.
- Right to Lodge a Complaint: If you have any complaint regarding data protection, you may notify the relevant authority.
To exercise these rights, contact us via live chat or email. We will take action as quickly as possible after receiving your request.
Protection of Minors' Information
baji999net is only for individuals aged 21 and above. We do not intentionally collect any information from minors or permit them to use our services.
Age verification is mandatory during the registration process. If for any reason a minor's information enters our system, we will delete it immediately and close the associated account. If you believe a minor's information is in our system, please notify us immediately.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time. When changes are made:
- The "Last Updated" date at the top of the Policy will be changed.
- For significant changes, a notification will be sent to your registered email address.
- In some cases your consent may be requested before changes take effect.
If you continue using our services after an update, you will be considered to have accepted the revised Policy. It is therefore recommended that you review this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our data protection team is ready to answer all your queries.
Live Chat Support
Support is available in Bengali 24 hours a day, 7 days a week.
We generally try to respond to information-related requests as quickly as possible. Complex matters may take a little more time to process.
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